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I am a Technology Tamer located in San Diego (but working virtually anywhere). I help individuals and small businesses take their ideas and talents to new heights using simple, easy to manage technology. Whether it's using the internet to find new customers with a web site, optimizing or replacing existing hardware, or finding technology that helps you be more productive away from office, Josh Can Help.

Archive for June, 2008

Thoughts on conferences

Thursday, June 26th, 2008

Phone alarm screen wake up

  • Show up early…. yes, you. Everyone needs to show up early. Depending on the amount of work that needs to be done, staff members should be on-site and setting things up AT LEAST an hour before people start showing up. Registration tables, video demos, installations, presentations… everything takes time to get ready. WHY: Because it looks silly to be dinking around with technology and paperwork while people are showing up. Have you ever gone to a great hotel and had the concierge tucking in her shirt, the computers getting installed, and the bellhop tying his shoes in the middle of the lobby? Look like you know what the heck you’re doing and be ON POINT well before the people show up.

Josh Can Help broken smoking computer

  • If you’re presenting, have some kind of back-up in case everything blows up. Have another story, have a riff on-deck, have a prop… have SOMETHING to keep that energy going. Presentations stop, internet access breaks, and wireless mouse batteries run out; be ready for it. Distract attention from the control panel windows that are going on and tell an embarrassing story about yourself. Don’t slam your OS or your software or your IT department or yourself - that gets awkward. Don’t walk people what you’re doing, multi-task. WHY: Though every great (and many good) speaker(s) can recover from a screeching halt, not everyone knows what to do DURING the screeching. If you’re lucky, there’s an IT person around who can fix the problem on the fly but you still need to keep that attention (if you even had it in the first place). Technical problems will always happen and usually at the worst times. No one is rolling their eyes at you as long as you don’t make it worse on yourself.

  • Have excellent IT staff on hand. Actually, this rule is for everyone at all times. Find someone, hire someone, pay them well, treat them like they are all-important (because they are), let them work the way they want to, make sure they understand security and privacy, make sure they’re not painfully anti-social, and befriend them. WHY: There is no work-around for having a great IT guy/gal. Having someone who can quickly (and correctly) fix problems instills massive confidence. Most people (I’m talking 90% [conservatively]) don’t know how to fix fairly basic computer problems. Having someone to help these folks is very valuable. Having someone that can fix everything else as well is priceless. The IT Admin for the company I’m contracted with is smart, capable, cool, calm, collected, patient, and knows it all. It’s a pleasure to watch him work his magic.

A bunch of USB thumb drives

A bunch of USB thumb drives

  • Does your audience need files? Documents? Installs? Data? Databases? Put all this stuff on a cheap USB and give it to them with instructions. Not possible? Sensitive data? Put all this stuff on several USBs and train your staff on how to implement. WHY: The more people armed and capable (actually capable) to help your audience, the quicker that problems will be solved and the better the conference will run.

  • Give each of your staff members a pack of sugar-free gum. Tell the ones presenting that if they chew gum during the presentation that they will be fired. Then say, “Just kidding… but seriously.”

screen resolution change XP

  • Just saw this - if your projector isn’t fitting the whole screen on the big screen, adjust the resolution on the computer running the presentation. In Windows XP, right-click the desktop, select Properties, select the Settings tab, and drop the screen resolution down (try 800×600).

  • Drink less sleep more, even if you’re having fun. WHY: Sounds ridiculous, I know, but just go with it.

How to Tame Your Technology in Four Easy Steps

Friday, June 13th, 2008

Whether you’ve been here a couple of times or only once (and hopefully planning on returning), you might have seen my little tagline up in the header, “Helping You Tame Your Technology.” This should be more or less self-explanatory (as most good taglines are) but “taming,” to me, goes beyond just learning and using your electron-fueled personal possessions. Taming your technology means keeping your possessions and communications well-used, trouble-free, and to a minimum.

I’m always taking a second look at what I do and what I own (or want to own) to make sure I don’t fly off the deep end and create more work/stress for myself. Here’s what I do to keep it all together.

Taming your tech means: making it work how you want it to

The first part of this tamed tech meme is probably the most obvious. Taking control of your digital life means learning how to use what you have and using it well and fully. Buying a web-enabled phone because you want to have your email with you wherever you go and never learning how to use it or accessing your email remotely but losing the organization scheme you used before is also letting your technology tame you. Learning how to get your Gmail or Hotmail through the mail program built into your phone and managing the system when you can over the web is taming technology.

If you find a gadget, a piece of software, or a web page that can solve a nagging problem, then, naturally, you will spend the time to learn it as best you can. But so many people don’t take the extra time to learn that extra little bit and end up with more products then they need. Taming your tech means making what you buy work completely rather than throwing more money at a problem and ending up right back where you started.

How I apply this in my life/business: I do a lot of digital image manipulation and have been for quite a while (about 6 years). I pull and modify screenshots, make my personal photos look better, and make various web images. Would you believe that I just bought Photoshop? I’ve been using free programs like Paint, Paint.net, and Photofiltre. This put me at a bit of a disadvantage because, now that I actually need Photoshop, it’s hard to re-learn what I know in other systems. The upside is that I can recommend some great free programs and still got the work done.

Taming your tech means: using only what you need

This second part ties in to the first part but is more about removing than adding. Owning and using technology should do nothing but make what you’re doing perceptibly better than it was before. This could mean work, this could mean family and friends, or this could mean entertainment. If having three email accounts, two blogs, two computers, a web-enabled phone, an ipod, a digital camera, and a printer/scanner helps you do what you need to do, then it’s not a problem learning, maintaining, and replacing all of the above. If, however, having all of this only serves to distract, disturb, and annoy without improving anything, then it’s time to reconsider some or all of it.

Everyone is welcome to drown themselves in as much technology as they can wrap their paycheck around but, if your goal is productivity or a gain in personal time or effective business reach, then maybe charging and syncing everything is doing more to hold you back. Taming your technology is taking control of the gadgets you use and using only what works.

How I apply this in my life/business: My laptop is probably 7 years old, one of the PCMCIA ports doesn’t work, and is somewhat limited as to what it will run. Am I saving for a new one? Am I waiting for the right price? Is it collecting dust in the closet? None of the above. This little guy lets me write, organize files, code for the web, brainstorm, answer email, and surf the web. These are the only things I need to do while on the road these days so there is not a compelling reason to upgrade.

Taming your tech means: keeping your tech to yourself

We’ve all seen it: the cell-phone guy/gal, noise polluting an entire coffee shop; the kid with an ipod turned up so loud you can make out the lyrics; friends who talk to you while writing an email to someone else on their Blackberry. It’s so east to retreat into our own little worlds, especially when we’re fooled into thinking we’re somehow better connected because we have more channels of communication at our disposal. When we fall for this trap, though, we start to lose touch and move away from society at large. Taming your technology means being aware of the impact that your technological life has on other people. This could mean giving your phone or computer a break when you’re around others, being cognizant of the noise your device(s) are creating, or facing your gadget addiction before it saps money aware from more important things.

I’m going to take this point one step further and say that taming your technology means staying as close to sustainable as you can, even if it means making sacrifices. We all have our lives to live and our jobs to work, but if you’re leaving 2-3 computers on all night, commute in something that gets less than 20 MPG, and still replace light bulbs with incandescents, it’s time to tame your technology.

How I apply this in my life/business: I’m in the 97th percentile of energy use in my neighborhood according to the power company (LINK). I run the computer overnight sometimes but every light bulb is fluorescent, computers and electronics are on power strips that get shut off at night, and I charge things in my car (“free” electricity). When it comes to my social impact, you can find me with my phone always on vibrate, leaving the room to take a call, and my music high enough to drown out the din. I’m no Miss Manners – or Mister for that matter – but I make it a point to be aware of my surroundings enough to avoid dirty looks.

Taming your tech means: staying on top of it

Sometimes the question has to be asked: why bother? With so many work opportunities (reputation-building, networking, side projects), communication options (blogs, micro-blogs, social networks, email platforms), entertainment channels (books, social media, television, movies), productivity tools, it’s impossible to try and take it all in. It is tempting, however, to try. When we start to get mire ourselves in fabricated “have to’s” (I “have to” post on my blog, I “have to” update my profile, I “have to” sign up for that site), our priorities, work, and personal life suffer. It’s very easy to make more work for yourself by trying to be everywhere at once and keep tabs on every trend that’s remotely relevant to you. It’s also very easy to create time sinks with poor organization, poor set-up, and a lack of planning.

It’s hard for me to present a universal rule for everyone to follow but I will say this: if you’ve ever asked yourself if something should go/be replaced/be completely renovated, keep asking until it happens. If you’re not getting any benefit from it, should you keep wasting your time doing it? Also, if you can fix it or replace it for a significant benefit, what are you waiting for?

How I apply this in my life/business: I don’t spend much time on any social network and I don’t actually participate in social media beyond Digging or Stumbling the occasional site that really catches my eye (or submitting my own). I find that neither one contributes much to my life so I’m not motivated to keep them up.

A portion of my digital time is spent blogging, one of those activities that you either get and do or don’t and avoid. The few hours I spend every week staying on top of updates gives back by keeping me in touch with the industry(ies) that I’m involved in, helping my improve my writing skills, and adding a bit to my reputation by offering up a piece of myself up-front. It’s something I like to stay on top of that also serves a purpose.

Why I freelance (a picture story)

Friday, June 13th, 2008

Scene 1 opens with our hero attempting to delete a file found on a shared network drive.

deleting a file in windows XP

 

confirm a delete in windows XP

 

cannot delete a file in windows XP because of another user

 

Our hero attempts to contact the colleague in question.

skype chat window

…time passes…

skype chat window

No response.

deleting a file in windows XP

 

confirm a delete in windows XP

 

cannot delete a file in windows XP because of another user

 

skype chat window

fin

Installing a font in Windows XP

Thursday, June 5th, 2008

This is a companion to my 6 steps to easy typography in any document article I wrote a while back. Here is the quick and dirty process for adding a font in Windows XP.

1) First, find the font you want to install and note the folder it is in. Font files typically have an extension of .TTF (True Type Font) or .OTF (Open Type Font).

2) Click the Start button, then Control Panel.

If this loads a blue screen that says Pick a Category, click Appearance and Themes and then, under the See Also heading on the left, select the Fonts link.

Control panel window in Windows XP

See Also window in control panel for windows XP

If this, instead, loads a screen with several icons, simply double-click the Fonts icon.

Control panel window in Windows XP

3) Under the File menu, select Install New Font…

4) The navigation here is REALLY goofy and very old-school. For me, it’s kind of funny because it harkens me back to Windows 3.x. If you have less nostalgia about the days or yore with Windows, you’re just going to find this frustrating.

Add font window in Windows XP

Under the Drives drop-down, you have all the drives on/in your computer. This includes CD-ROM drives, USB drives, and hard drives. The default setting when you pull up this window is “C:,” typically your main drive. Since, in step one, you noted the location of the font file you wish to add, you’re going to find it with this silly “drive-then-folder” navigation.

Pick the correct drive, then, in the Folders window on the left, drill down to the correct folder.

Hint: If you downloaded the font to your desktop (the default location for Firefox [you are using Firefox, right?]), go to the C: drive (or whichever drive Windows is installed on), then Documents and Settings, then find your login name (this is what you use to log in when your computer starts up - probably your first or last name; if you don’t login then it’s probably Administrator) and enter that folder, then Desktop. Yes, I agree, it would be nice if that was easier to find.

5) When you’ve got the right folder selected, the font file(s) will appear in the List of fonts window. Simply select the one(s) you want to install (hold down CTRL then click for more than one but less than all) or push the Select All button to install everything in that directory.

6) Click Ok and start making beautiful documents!

Bonus! How to find cool fonts!

As long as you promise not to go crazy with these, I’ll show you where to get some great fonts (some of which are free).

Fonts dot com logo

DaFont dot com logo

ILT I love Typography dot com logo

1001 free fonts dot com logo