Technology Tamer icon
email twitter linkedin
I am a Technology Tamer located in San Diego (but working virtually anywhere). I help individuals and small businesses take their ideas and talents to new heights using simple, easy to manage technology. Whether it's using the internet to find new customers with a web site, optimizing or replacing existing hardware, or finding technology that helps you be more productive away from office, Josh Can Help.

Posts about...

‘Business How to Start’

Review for the YoungEntrepreneur blog

December 11th, 2008
Josh

The folks over at Young Entrepreneur’s blog (YEB)have been kind enough to review the structure of my blog in exchange for a review and link to their blog. Happy to oblige!This is a blog I subscribe to and read on a regular basis because of their solid content.

Why I read this blog

I started reading YEB because I am young (ish?) and an entrepreneur, for the  most part. I figured, hey, this thing must be written for me.

From what I’m read, I’m guessing that the staff don’t have a long history of starting and raising successful companies. I don’t say this because the advice is bad, I say it because it had more of a “hey, let’s get together and figure this out” feeling rather than a “I’ve done this and this is what works for me” feeling. Nothing wrong with that at all, it’s a great way to build community.

After a while, I really wanted to read about people who had really made it and how it all came together for them. Coincidentally enough, YEB started interviewing experts more and posting words from famous business starters from all different industries. Perfect!

I read the blog for the interviews and the Entrepreneur University section, for the most part. They include write-ups about other things but the unique content they provide me are the sound bytes.

Thanks YEB! Keep it going!

Tools and resources for entrepreneurs and business minded individuals who are growing their business at the Young Entrepreneur’s Blog!

Weather this economic storm

November 25th, 2008
Josh

Good financial advice from the Wisdom Journal:

Are YOU prepared? The greatest opportunities are spawned from the most formidable obstacles and deep wisdom is born from painful circumstances. Good always triumphs and there IS something good that will come from these hard economic times. Be prepared for the coming opportunities by:

  • Getting out of debt.
  • Setting up an emergency fund.
  • Establishing a common sense budget.
  • Living within below your means.
  • Updating your skills and resume.
  • Having a prosperous mindset at all times.
  • Educating yourself on financial matters.

Be careful, stack loot, and stay financially safe. It’ll all be over soon but don’t lose more than you have to.

What to do with great ideas (part 1)

October 20th, 2008
Josh

I read somewhere that the worst thing that could happen to someone, especially someone with any kind of entrepreneurial spirit, is a great idea. Great ideas suck the life out of you, turn you into an obsessed lunatic, and can leave you with an empty home and an empty bank account.

After this last 2 weeks, I totally understand what that means.

See, I had a great idea at the end of last month. It started out as a cool idea (which is far less dangerous) but after talking with someone else about it, it turned into a really good idea. Now, after several brainstorming sessions, it’s become a GREAT idea and there’s no turning back.

I wanted to write about this great idea not to actually introduce the idea (because that would be silly at this point) but to chronicle what’s going on and what I’m doing about it. I look forward to more of these great ideas in the future and I hope to learn from my mistakes as well as my good moves. Also, if you have a GREAT idea and don’t know where to start, maybe this will help.

First, find someone.

Find someone and find them quickly, especially if you have sense that your idea is a really good one. Find someone you trust and find someone that knows what they’re talking about with respect to your idea. If you have a software idea, talking to an English major might not be too helpful, especially as you’re trying to put the different pieces together.

Also, make sure this is someone you can trust. The chances that your idea would be stolen and implemented without credit to you is pretty low but the closer to zero the better.

So, step one, go talk to someone you trust, someone that knows what they’re talking about, and someone that might want to help. It might be hard to find the right person but this is a critical step. Here’s a few hints:

  • How did you figure this idea out? Is there someone you work with that could help you? Be very careful about the fine line between proprietary information from the company and your own idea. The closer tied to the company you work for, the easier it might be to get sued.
  • Are you in school? Professors are great resources for things like this. They like to help students (most of them) and it’s unlikely they would be motivated to steal your stuff.
  • In my opinion, finding someone you trust is the most important thing. If you don’t have anyone that really knows what you’re doing, at least find someone with half-a-brain that you can trust.

Talk to this person you find, blab the whole idea, and then get their honest feedback.

Second, get it down on PAPER.

Literally on paper. Paper and pen is underrated these days (ever thought that would be said). Write furiously, draw sketches of what it looks like, take notes, just get it all down. Get the idea as it is and get the idea of what it could be. Write down everything you want it to do/be and everything it could do/be. Get everything down, the bad, the good, the ridiculous, the impossible, put it all down. Do this with the person from above if they want to be involved or by yourself if not. Keep taking notes for a few days, mull it over, let it sink in.

The other thing to say about this step is that you might find yourself with an incomplete plan and a sudden urge not to chase after this idea. You also might get so caught up in planning this thing out that you never end up doing it. Be very “present-minded” as you’re planning out your idea so you don’t miss any internal red flags and yuo’re sure you want to commit a piece of your life to this project.

There’s no substitute for a good plan that outlines everything you could expect in the beginning but don’t wear yourself out planning absolutely every single move you are going to make.

Third, get it down on computer.

Now it’s time to boil that plan down a bit. Type your notes up and start mocking things up that need pictures. Here’s a few tips:

  • When you transfer into a computer, write it in the most functional way you can. If your idea is a new business, format it like a business plan. This won’t be your final copy but the closer to the final copy you can be thinking, the less work later.
  • If you’re working with 2 or more people on this, use something like Zoho or Google Docs so everyone can share. There’s no reason to be emailing master documents between people and risk losing changes. Just put it on line and relieve some stress.
  • Remember to always be painting a picture. If you can use Photoshop, make realistic models of the interface you want to design or the web page you want to build. Make a video, draw something on paper and scan it into your computer, take a screenshot of a similar site and change it around in a Paint program. You’re going to need to explain things to people eventually (or right away) and if you can show them a little piece of the reality you’re creating, you’ll go a long way towards selling them on the concept.

Fourth, think long and hard about the money, the time, and the marketing.

Listen, I haven’t been neck deep in business forever but if there’s one thing that I know it’s that this is where things quickly break down. If you’re taking out loans for this great idea, you better have a solid plan on how you’re going to pay them back. If you’re using your down payment money for your house, make sure you have things in place to pay yourself back.

Also, consider how much time you really have to put towards this project. If you off-the-cuff assume that you’ll do all the HTML or writing or layout work but you have a full-time job and a family, think again. Time doesn’t just come from nowhere and you may have to resort to paying people to accelerate the process. Figure in extra money for staff, for incidentals, and for yourself.

Finally, and this might be the hardest, come up with a plan for how you’re going to get the word out there. Great products, great websites, and great blogs don’t just appear and suddenly become popular. Even if you’re offering the most amazing thing in the world, you’re still going to need to get the word out there.

Come up with an idea of how many people you need to reach and then figure out how you’re going to talk to those people. You can’t just say “email marketing” if you don’t have already have a list of people that want to hear from you (unless you’re a spammer). Your marketing plan won’t go anywhere if the only thing written down is “website.” How will people find your website?

Good luck with your great ideas!

Considering a career in software, development, or digital design? Listen to the professionals at Microsoft.

October 13th, 2008
Josh

I have a friend who works as a recruiter for Microsoft and, though I’ve never actually worked side-by-side with him, I know his work ethic, his commitment, and his intelligence well enough to respect anything he has to say about all things employment related.

I’m at a crossroads between several different career paths and, though I know, for the most part, what I want to do and what I don’t want to do, the state of the job market and the industries themselves have to play a part in my decision. On my own, I can only know about career opportunities by what I read in blogs and what I experience myself so, at time like these, it’s good to have someone to talk to that can put it all into perspective.

Microsoft’s perfect developer job description

I asked my friend to tell me what kind of trends he is seeing in online design/development (if any). Where does he think things are moving? More importantly, where is the money? Is it worth it to learn a language or use your people skills?

Here’s what he had to say (verbatim but broken down):

I think that the online design/development world is currently going through some major changes.  This is both product wise as well as company/business wise.  Over the past year there have been a lot of changes around Adobe, Corel, Apple and even here at MS.  Check out Expression, if you haven’t, to see some of the things that we are starting to do.  I think a large trend is moving from overall design to building experience that are truly media rich (video, interactive, etc).

I just started working with Expression Blend 2 to design a Windows user interface for a developing piece of software. This software allows you to draw things in completely scalable format and then see the XAML code that was created. I liken this to being able to draw vector graphics in Adobe Illustrator and then seeing the equations that are needed to make the artwork.

The application also lets you manage the “code behind” files (created in a language that I don’t understand like C# ["see-sharp"]) which creates an interesting “generalist” situation where I can have a hand in both the aesthetic design and the application code itself.

The implications behind this situation is that versatility is poised to become a skill in and of itself. There will always be a need for a specicalist but the Henry Ford style production line scenario, in software design at least, is going the way of the dinosaurs. If you’re taking computer science classes, it might behoove you to also pick up a few art classes or a digital design minor if it is available.

Taking this idea a step further, picking up two (or more) different disciplines at the same time means that you’re going to sacrifice something: sleep, your life, or absolute mastery of either. In order to be the best at something, it takes lots of practice which stems from complete commitment. It would be impossible (or, at least, undesirable) to put in the work to become the best, say, formula one driver AND the best short story writer; one of the two must suffer. But, if your intention was to simply blend the two as best you could and become really good in both, this is possible. You could probably become a world-ranked driver and someone who wrote great short stories (about racing, likely).

How do you build skills that are needed? Branch out.

To become a great designer and a great software developer, you would need to bring the two together. I would say that web development does this very easily. As a rule, if you’re writing usable, good-looking web pages on your own then you’re going to need a solid sense of layout and style as well as a good eye for syntax and, if you’re using Javascript or PHP, some idea of functions, variables, and good programming practices. Bringing it all together successfully means that you’ve learned all of this and practice it on a regular basis. There is just no way to be the top technology blogger with an award-winning blog that you designed and built yourself along with custom sidebar widgets implemented by you. Show me this guy or gal and I’ll show you my resignation from the field. You can, however, understand search engines, have a polished writing style, know how to construct themes, know enough PHP to not ruin anything, have a sense of design, and put it all together on-line. Understanding each of these skills and also knowing your resources well enough not to memorize everything is key.

This idea of versatility was echoed by another person at Microsoft I talked to recently. He works for the MSN team and has a background in journalism. He said (paraphrased):

There are amazing developers out there. These people can write code that works well all day long. There are also great graphic designers out there. But the person with great development skill and a strong sense of aesthetics is the one I’m hiring on the spot.

Versatility is key and there is nothing better to convey versatility than to actually SHOW versatility. Learn Blend and create something in it. Create something in Illustrator, modify it in Photoshop, then start a blog and post it on the web. It’s one thing to read the books and it’s a whole other to use the skills, hone them, practice them, and put yourself out there.

Answering my money question, the Microsoft recruiter said:

The money is in all of these areas, especially if you are using the latest products and are well versed in the product offerings that are out there.  If you already have some language knowledge, or know how to work with managed code such as Java or C#, etc. and have people skills, then you are in a good position.  If you look at the .NET Developer Platform and Visual Studio as well as other developer tools, more time is spent on creating a rich experience (application, UI or whatever) and less on overall coding.  That is why companies like MS make these tools for developers.  So, basically, if you can master the use of these and code ad hoc, then, IMO you are set up fairly well.

I’m the type of picky person who wants a career doing things I enjoy AND I want to get paid well doing it. Am I asking for too much? I don’t think so.

Should you learn a new programming language? The answer is yes.

There are hundreds of programming languages currently in use around the world so knowing one language perfectly is probably to your detriment. If, however, you understand the concepts of syntax, systems architecture, and variables very well and are able to use several different languages, you are set up well for progressing in the future. When you start a new job or gain a new client, there is a variable learning curve based on information related to that job. If, for example, you learned Adobe Flash and Actionscript perfectly, you might have a hard time picking up the Javascript that is necessary for one job. Being knowledgeable and able in several different disciplines shows that you are flexible and able to pick up new skills. It also becomes more likely that you’ll find a job that requires one of your existing skills.

The other part in that paragraph that it’s easy to breeze over is the comment about having people skills. I’ve worked in several different industries and, let me tell you, there is no substitute for a positive attitude and an open mind. In my own experience, there are more people that think that their skills excuse them from getting along with others than those who put their people skills first and their productive skills, robust as they may be, second. Especially in the sciences, being personable and likable goes a long way.

Last but not least, my recruiter friend makes a very astute observation about the tools available to people these days. While I choose to write HTML in a notepad, there are tools out there like Dreamweaver that are making it easier and easier to create great content without being a ten year veteran of a certain piece of software or coding language. This speaks directly to my mission statement, helping people do more with the technology available to them. You might want to get into design or upholstery or personal training but don’t know where to start or how to manage everything that needs to be done. Through Google, blogs, free software, and a plan, you can do a lot more with your time than you ever thought possible.

The relics of the past clinging to old processes, dusty and stagnant tradition, and archaic methods are finally beginning to see some competition from people who know how to manage their time and are smart enough and brave enough to see past the status quo and blaze a new path. The people clinging on to the “same old same old” are getting surpassed, naturally, by those who have an open mind. Maybe the old way to do things is a way that’s going to be around for a while (think about books and the Amazon Kindle) but if you’re not at least looking at other options then you’re going to be blindsided when change happens.

Just think of all the industries, products, and companies that seemed like they would be around forever - newspapers, fax machines, radio, any of the number of collapsed financial institutions. When you assume nothing is going to change and when you take it for granted that the way things are is the way  they will continue (and the way they should be without question), you put on the figurative blinders. Learning new tools, new techniques, new pieces of software, meeting new people, trying new things… these all either lead to great new innovations and change they way everything is done for the better OR they reinforce what is already in place which is just as good. Nothing has replaced HTML as a web presentation language (unless you count XHTML which I guess you could) because there isn’t anything better right now. What did affect HTML was CSS and now that’s the standard. Sadly, there are still people coding exclusively in HTML but this won’t go on forever.

So, there’s a bit of job advice from a guy in the know and a little analysis from the guy who breaks it all down. If you think you match what they’re looking for up there in Redmond, feel free to send me your resume and I’ll pass it on!

What to do with downtime: slow-going tips post #1

October 10th, 2008
Josh

Introduction

Anyone charged with finding business for themselves dreams of the days when you’ll be able to reject more projects then you take. In the meantime, drumming up business can seem like a very daunting thing to do. There are lots of places to find ideas but what will work for you depends on what work you do, what you like doing, and what resources you have at your disposal. It can be frustrating to face an empty inbox or a clear schedule but if you’re not going to get out there and do the leg-work, no one will.

I’m new to all of this… how can this help?

I’ve worked with several people who wanted to increase the amount of paying customers they were seeing. Together, we came up with a few ideas for how this could be done. Some of these things work and some of them don’t but if you’re at a slow spot, it’s certainly not going to hurt you to market yourself a little bit.

Idea #1 - More/better search-able content.

If it’s been over 6 months, it’s time to change, update, and add to the content on your website. Even if your information is timeless, correct, full of tasty keywords, and prolific, it pays to continue to build on what you have. I can’t think of one popular site out there that has information on it that doesn’t change. What to write? You can detail the services you offer. Do you teach a class? Are you attending or speaking at an event? Do you do something that no one else does? Write about it and post it on your site. Search engines can’t do much to find your site without text and if your site is just a few sentences and your phone number, why do you have a website? Tell a story about yourself.

Contact me if you need help coming up with ideas, want a second pair of eyes, or you’re not sure how to make your content as findable as it could be.

Idea #2 - Strategic flyers

Internet marketing is one piece of the puzzle, but maybe you’re missing another big piece. Put a flyer together (or have someone like me do it for you) and put it in coffeeshops, post it on college campuses, and tack it to appropriate corkboards locally. Not everyone uses the internet to find everything they need (I know, crazy, huh?). Get yourself out there locally and don’t be afraid to talk to different people.

I can help you lay out a flyer, figure out what to say, and make sure that it’s optimized for printing. I also know some amazing print designers if you want to take it to the next level.

Idea #3 - Hit the streets

Talk about what you do to everyone you meet. Almost anyone I meet for the first time knows what I do after a minute or two of conversation. I’m not pushing it down anyone’s throat but it can be a great icebreaker, first of all, and it can always lead to paid work. Not meeting many people? That’s not true, you meet new people all the time. You talk to people at the store, on the street, to people ringing you up, to other people in line, maybe to classmates. If you’re afraid to put yourself out there then it’s going to be hard to drum up any business.

Let me help you design a business or use the internet to find groups in your area.

Remember: it’s only as hard as you make it.

This kind of leg-work can seem like the hardest thing in the world to someone who doesn’t know where to start or has no experience in it. Working for yourself, even if it’s a part-time, off-hours hobby or niche, has to involve putting yourself out there and making your services known. Answering ads and helping friends only goes so far with respect to interest generation. Once you’ve milked your network, it’s time to move beyond.

The one thing I keep in mind when I post on this blog, reach out to a potential client, or hand a business card to someone is that I’m a unique person offering a unique service. I might not be the only one doing what I’m doing but only I do it the way that I do. There are people out there who don’t know me that couldn’t find a use for what I’m doing if they tried (these are the people falling behind their peers, FYI). There are also people who aren’t a fan of my aesthetics or my color choices or my layout tendencies. These people will never call me for a job and will never use my services. There are, however, far more people that could use what I have to make their lives easier. There are small businesses out there who want to do more with the internet but just don’t know how. And there are individuals who just want what they have to work. I can help all of these people but, until I find them or until they stumble onto my site, they’re putting up with processes and equipment that does not work.

Take a chance, risk a little bit of rejection, and make yourself known. You’ll be glad that you did.

Fresh cards from Fresh Impressions in Florida

October 3rd, 2008
Josh

It’s not everyday, or even every month, that you can do business with a company or individual where you can say you were overjoyed to be their client. You can be in love your new laptop or you can be completed satisfied with a particular pizza joint but it’s a rare occasion to be so much a part of the process that you become friends with the owner.

After first seeing an interesting printing style called letterpress on an art and design blog, I got it into my head that I wanted to have a set of business cards made in that style. At the same time, I was talking to a complete stranger on a forum about his upstart letterpress printing company. They had not even gotten the press yet but were going to be up and running in no time. I knew it would take me forever to design what I want (I had zero experience with Illustrator, the program I needed to use to design it) so I took his email and got started on the design process.

Many iterations, a page orientation change, and many hours bumbling though Illustrator, I had my design (you can see the iterative process here):

Photobucket

All through the design process, I had Preston Grubbs, co-founder of Fresh Impressions printing, on my Google Talk application, talking me through the design, making suggestions, and teaching me about the process. He was helpful, friendly, and a complete professional. We chatted at long length about paper weight, ink color, design elements, and the process in general. I had never met him before, never talked on the phone, but I was already convinced that I would be completely satisfied by the end of the process.

The check was sent, cleared, and cashed, the paper ordered, the plate created, and pictures to ease my anxiety about the whole thing. Finally everything was complete and I had a tracking number. Here’s where Preston and his partner really started to shine.

When the cards showed up, they weren’t really what I expected. I was new to the process so I may have been confused but I wanted to talk to them about the final product. Preston told me explicitly “BE HONEST” when I told my opinion so I typed out an email detailing my issues. Here was the response:

I talked with my ‘business partner’ and we both agreed that we would be more than happy to reprint them. Unfortunately, last night we did a little more printing and we were able to fine tune the press even more. It turns out we were using our roller gauge incorrectly so we were putting down too much ink, therefore creating an inconsistent ink density as well as impression.

If you would like, I will express you some of the samples we printed last night on various stocks to show the quality we have reached now. We will not be able to reprint on 220lb because it is so much more expensive, but hopefully we will be able to do the pearl 110lb now or we also have access to some really amazing handmade paper that receives a beautiful impression. I can send all of this to you today if you would like me to and you can choose what you want your reprint printed on.

Again, I apologize for you not being happy with it and hopefully this doesn’t affect our relationship and you will accept our offer.

I was honest, he was honest and nothing beats complete honesty in a business relationship.

I kept some of the original cards on the thick stock and had a new set of cards printed on the thinner (but, in my opinion, easier to manage) paper stock. They were printed quickly and shipped out as promised. When they showed up, I was totally impressed:

Photobucket

Photobucket

Photobucket

In the end, I’m helping Preston get the attention of someone who might be able to help him rise to great heights in this printing endeavor… though there is no doubt in my mind that he could do it on his own. These cards are unique, tactile, and each one feels like a work of art. Preston’s passion for what he does shines through in every communication and especially in the product itself. I would never hesitate to recommend his services to anyone.

Thank you, Fresh Impressions, for your unmatched service and truly “needs-to-be-seen” product.

Photobucket