As internet connection speeds get faster and video file sizes get smaller, we’re seeing more and more on-screen training for products and processes that typically would only have a written manual (or nothing at all). This videos are an excellent way to learn a product, especially if you have trouble reading text on a screen [...]
This is a guide I wrote a few months back. I have it posted on my homepage and at Squidoo but my homepage is going away in favor of a much simpler system so I wanted to move this. It’s also a bit more visible here, where I’m getting hits, rather than on the homepage, [...]
I simply don’t have it in me to write a rant about phone-based customer service. Not that I don’t have the time (actually, I don’t) or the patience, I just don’t have the will. Plus, who cares? We all have stories, many of us have worked in the industry and have even more stories from [...]
This story started about 2 or 3 years ago in my previous car. When I would burn MP3 CDs (just simple data diss), some songs would play, some would play for a bit and then go blank, some would skip, and some discs wouldn’t even play. I drove me crazy to have a head unit [...]
