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Does your wifi disconnect often? Before you smash your laptop, here’s the fix…

posted on:

7/11/2008

comments:

21

posted in: Hardware

Does this happen to you? Every time I pop open the laptop in a coffee shop and try to get some work done, I’m plagued by repeated disconnects. This would be far less irritating if I wasn’t always listening to streaming radio. It seems like it knows exactly the right track too… But I digress.

The other morning, I’m in a coffee shop.

It’s dead and wifi quality is “Good.” I’m on my old Latitude (replacing it with an EEE soon I hope…I don’t need anything fancy on the road) with the PCMCIA wifi adapter (yeah, I know). Open iTunes, open a couple documents, fire up the ‘Fox, and get cracking. Not 15 minutes later, the connection dumps. Then again. And again.

I have definitely Googled this problem before and came up empty-handed but it always makes me feel better to try. This time, I hit paydirt. It’s a question and answer from PCworld  and it goes a little something like this:

I use an 802.11g wireless connection, and I know that the Windows Zero Configuration applet searches for a new connection every 3 minutes. I have found that if this applet is disabled at boot-up, the wireless connection is not made, but if WZC is stopped shortly after a wireless connection is made, the connection stays active indefinitely, barring outside influences.

I have been using Services.msc to stop WZC (I have it in my start-up folder), but I have to scroll to the bottom of the Services window to access WZC to stop it. I would like to find a faster way to do this, perhaps in the form of a shortcut to a batch file that would start or stop the service, or a shortcut directly to WZC within the Services window. Can you tell me how to accomplish my goal?

Windows has these things called “services” that operate certain parts of the operating system. One of these services, the Wireless Zero Configuration (WZC), tries to find the best connection between your available connection and will drop you off of the network you’re on if it thinks it finds a better candidate (another preferred/automatic network). This works great for cell phones (this is actually how cellular services works, wireless hand-offs) because they know how to do it and keep the connection going (sometimes – dropped calls being the exception). Your wifi adapter, however, cannot do this so if you’re swimming in open networks and the connection you’re using isn’t the best, you might just get booted (by your own computer).

How to stop the wifi disconnect? Stop the service…

0) Make sure you’re connected to the right wireless network first. Once you disable the service, you can’t connect/disconnect unless you restart the service.

1) Start Menu > Control Panel > Administrative Tools for the Classic View (long list of items) or Start Menu > Control Panel > > Performance and Maintenace > Administrative Tools for Category View (colorful, big icons).

2) Double-click Services.

3) In this window, click the Name column header (where is says “Name”) to sort by the service name.

4) Scroll down to find Wireless Zero Configuration. Right-click this row and select Stop.

Turning off the wireless zero configuration service in Windows XP

5)  Close the window and relax.

I did this and it never disconnected for the rest of the morning… bliss.

The only problem with this, as mentioned above, is that you have to go through these steps every time you want to connect. If you turn off your computer and turn it back on, the service will remain stopped and you won’t be able to connect. It’s as simple as following the steps above and selecting  Start to restart the service but how annoying, right? The  PCWorld article has the answer:

Open Windows Explorer and navigate to C:\Windows\System32 (or C:\Winnt\System32 if you’re running Windows 2000). Locate the file net.exe. Right-drag it onto the desktop and choose Create shortcut(s) here when you drop it. Click twice slowly in the filename area and name the shortcut Stop WZC. Right-click on the shortcut, choose Properties, and click on the Shortcut tab. The Target field will probably show C:\WINDOWS\system32\net.exe. Append a space to this, followed by ” stop wzcsvc” (don’t forget the space before stop). If you like, repeat these steps and create another shortcut to start the service; just replace “stop” with “start”.

Wonderful! thanks PCWorld



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21 Responses to “Does your wifi disconnect often? Before you smash your laptop, here’s the fix…”

  1. On January 4th, 2009 at 9:29 pm , Bookmarks about Wifi said...

    [...] – bookmarked by 1 members originally found by puffsgain on 2008-12-17 Does your wifi disconnect often? Before you smash your laptop … [...]

  2. On April 18th, 2010 at 9:29 am , Cecilio Aguirre said...

    Tnx a lot man….this really helped me…God bless and more power!

  3. On November 13th, 2010 at 8:02 am , Abraham said...

    It really did fix my problem, tks and appreciate the assistance. Cheers abe

  4. On November 14th, 2010 at 10:57 pm , Josh said...

    More than happy to help… glad it worked out!

  5. On December 26th, 2010 at 7:32 am , Ryan said...

    Hi, um.. I can’t find wireless zero configuration. I dont think my laptop has it but i still disconnect often. Any ideas?

  6. On December 27th, 2010 at 7:10 pm , Josh said...

    What operating system are you using? This is for XP… not sure if it works on Windows 7 or not.

  7. On January 11th, 2011 at 8:22 pm , Skidd-X said...

    you can disalbe the service instead of stopping it…

  8. On January 25th, 2011 at 5:54 am , K said...

    Tried it and it did not work. the moment i stop WZC – wireless disconnects. have to start WZC again, in order to reconnect

  9. On January 25th, 2011 at 1:11 pm , Josh said...

    I’ve only tried this on Windows XP… is that what you’re using? Haven’t had the wifi disconnect, as far as I remember.

  10. On June 28th, 2011 at 6:16 pm , Ted said...

    I don’t have a wireless zero config. option, what do i do?

  11. On July 5th, 2011 at 8:44 pm , Josh said...

    What OS are you using?

  12. On July 28th, 2011 at 8:51 pm , Renjith said...

    Sorry to say.. but it didn’t worked for me.. When i stopped this service my net connection is gone and when i started the service again it came back

  13. On August 13th, 2011 at 4:53 am , Talib said...

    Kindly suggest the solution for windows 7. It always shows that it is connected but actually it is not, i have to manually disconnect and connect it again…

  14. On August 25th, 2011 at 5:08 pm , Mallik said...

    I tried to stop the wireless zero configuration,the wifi got disconnected it never came back.Then i have re-started this service and now my wifi came back and is working fine.I hope this wont create any further probs.Thank you for the information

  15. On September 3rd, 2011 at 2:30 am , kamal said...

    thanks man do more help always………..

  16. On November 22nd, 2011 at 5:26 am , dp said...

    thanks mate.. your solution worked brilliant. i was facing this issue from a very long time. thanks again.

  17. On November 22nd, 2011 at 7:53 am , Josh said...

    Good to hear!

  18. On December 24th, 2011 at 5:51 am , allam said...

    there is no wireless zero configuration in my windows 2007

  19. On January 3rd, 2012 at 2:57 am , Ilona said...

    Hello!
    Thank you very much! Now I have wifi on all the time )))

    But I ahve question what should be in sortcut target? Whole text is:

    C:\WINDOWS\system32\net.exe stop wzcsvc
    or
    C:\WINDOWS\system32\net.exe “stop wzcsvc”

  20. On January 3rd, 2012 at 8:58 am , Josh said...

    No quotes :)

  21. On January 7th, 2012 at 3:35 pm , Josh said...

    I’m not sure that this works for Windows 7

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